Under the GDPR (General Data Protection Regulation), you have the right to request the deletion of your personal data from GameShard. If you no longer wish to use our services and would like your account removed, you can submit a deletion request. Follow the steps below:
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Contact us via chat: To start the process, click on the "?" icon in the bottom-right corner of the screen and select "CHAT NOW". Notify our support team that you wish to delete your account.
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Request review: Your request will be reviewed, and if there are no impediments (such as active bans, active warnings, etc.), we will begin the deletion process.
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Completion timeframe: Account deletion will be processed within 30 days, assuming all conditions are met.
For more information on how we handle your data and your rights under GDPR, please refer to our Privacy Policy.